At Taviska, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website and services.
1. Information We Collect
When you make a purchase from Taviska, we collect personal details such as your name, billing and shipping address, contact number, and email address. This information is necessary to process your order and provide customer support.
Additionally, when you browse our website, we may automatically collect certain technical data like your IP address, browser type, and operating system to help improve user experience and site performance.
2. Use of Your Information
We use the information you provide to:
Process your orders and manage your account
Send updates related to your purchase, delivery, or returns
Improve our website and services
Communicate with you (with your permission) regarding new collections, exclusive offers, and updates
We will only use your data for the purposes for which it was collected, unless we obtain your explicit consent to use it for a different purpose.
3. Consent
By submitting your personal details during a transaction — such as placing an order or requesting delivery — you consent to us using your information for that specific transaction.
If we request your information for additional purposes like marketing or promotional emails, we will ask for your express consent and provide an option to decline.
Withdraw Consent
You can withdraw your consent at any time by contacting us at mytaviska@gmail.com. Upon request, we will discontinue communication and remove your personal data unless retention is required by law.
4. Disclosure
Your personal information may be disclosed if required by law or in the event you violate our Terms of Use.
5. Payment Information
We use Razorpay to handle payments securely. Taviska and Razorpay do not store your card information on our servers. During payment processing, your data is encrypted and protected according to the Payment Card Industry Data Security Standard (PCI-DSS).
We work with trusted third-party providers (such as payment gateways and logistics partners) solely to fulfill your orders and support our services.
Please note that these partners may have their own privacy policies. We encourage you to review them to understand how your data will be treated outside of our platform.
If you are redirected to a third-party website, Taviska is not responsible for the privacy practices or content of that site.
7. Links to Other Sites
Our website may include links to external websites. Once you leave our domain, this policy no longer applies. We recommend reviewing the privacy policies of any external sites you visit.
8. Security
We implement reasonable security measures and follow industry best practices to protect your personal data against loss, unauthorized access, or misuse.
9. Cookies
We use cookies to enhance your browsing experience and manage user sessions. These cookies do not personally identify you and are only used to support website functionality.
10. Age of Consent
By using this website, you confirm that you are at least the age of majority in your jurisdiction, or you are using the site with the consent of a parent or legal guardian if underage.
11. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this page periodically.
In the event of a business merger or acquisition, your information may be transferred to the new entity as part of the transition.
12. Contact Us
If you have questions, would like to access or correct your information, or want to make a complaint, please contact us at:
📧 mytaviska@gmail.com
📧 WhatsApp : 8010133813
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